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Brisbane Car Service
Customer Testimonials

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Please read a sample of the kind words our satisfied customers have had to say about their car service at our East Brisbane workshop.

Book a service online yourself or call us for a free estimate!

 


 

I love Kats Auto, they have always provided me with excellent service and excellent prices. Try them out yourself! :D Carissa on Google

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I have taken my vehicles to Kay and Terry (now KATS Auto) for over 15 years and cannot speak more highly of them. Their service and workmanship has always been impeccable in my experience. I find them honest, friendly and professional. Highly recommended! Marty on Google

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I can't fault KATS. From the moment I dropped my car off I was treated like royalty and was given a loan car and the staff were incredibly friendly and personable. I can't recommend them enough! Caroline on Google

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I had my Holden Colorado serviced by KATS mechanic. In my opinion the quality of the workmanship is second to none. I would recommend! Tony on Google

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Took my car in for a logbook service - great price, free loan car and it was ready on time. Wow, what an experience! If only more were like them... Very friendly staff and overall great job done. David on Google

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I found my experience great, communication was the key, they communicated every aspect of my service and repairs, were extremely helpful and explained everything to me in terms that I could easily understand. I found their knowledge second to none and will be going back for any service I require. I would not hesitate to recommend them to anybody! Owen on Google

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The service was great at KATS. Kay on the desk is exceptional and was always trying to help. She also is very friendly. The workmanship by Terry was the best I have had in such a long time. He called up and offered suggestions, was timely and efficient, and my car came out clean and in great nick. I would thoroughly recommend this business and will be back myself. James on TrueLocal

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Straight up with everything - no rubbish chat and a solid effort to make it happen on time. Thanks! Adam on Google

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My vehicle warranty was due to expire, so as a precaution KATS Auto completed a full check. They discovered an expensive oil leak. Eventually the dealer replaced the seal under warranty. Thanks, Terry, for saving me a lot of money! PinksPhotoService on TrueLocal

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Stetson Mechanics gets great service with KATS Automotive. Stetson Mechanics on TrueLocal

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I have been having my vehicles serviced and repaired by Terry Edgar for many years, even before KATS Automotive Services was formed and I have had no cause to ever consider changing to another mechanic.
Kayleen, Terry and staff have been exemplary in their dedication to comprehensive, personalised and efficient service.  Any questions I have had in relation to their work on my vehicles have been answered thoroughly, politely and with honesty.
I feel lucky to have found an automotive services establishment with such hard-working, devoted and committed staff to which I can entrust my vehicles with absolute confidence knowing that any work done will be with the utmost attention to detail, and advice given will be with sincerity and honesty.
I think anybody would be hard-pressed to find a more helpful and reliable automotive service centre.
Sincerely,
M.W. (via email)

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My experience was unbelievable. Car servicing can be stressful, but the team at KATS made it stress-free and explained everything in detail. BEST car service I have ever had!! Nothing was done without my go ahead and what was done was done well. They kept me informed during the day. Well done, KATS! Simmy74 on TrueLocal

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The staff and customer service was impecable! Finding a good mechanic is like finding a good doctor. I will certainly be going back and would recommend any person to do so as well. insimbi on TrueLocal

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We took our car here around 4 months ago and they did a fantastic job. KATS have very friendly and helpful staff. We would definetely go back again as they explained everything in detail. Luu on WordOfMouthOnline

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I had a great experience; the service was friendly, welcoming and very informative. I learnt more about my car in one visit than I have from my previous repairer over the past few years. I was fully informed of what was being done and the costs involved. Staff were very accomodating and helpful while we waited as we arrived earlier than planned. Nothing was too much trouble. They have my business! Simmy on RaveAboutIt

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I have been to others, all experts. Same ***! Sure, they service all right but they do not really look proper. So I noticed Repco Authorised Servicing on the internet. I thought, well why not try? They contacted me and put me through to my closest dealer which is KATS Automotive Services at Coorparoo. They are a family owned business and are first class pro; no nasty surprises, everything in writing plus detail of work performed including parts used and description. Maybe they should all return to family owed businesses again, old values are hard to find. J. Van Velsen in Brisbane, QLD on MotorsM

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We think KATS are the best. We drive from the Gold Coast to have our three cars serviced. The car service is excellent. B&P L on KATS Auto

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Very pleasing to find such a well presented automotive workshop. JS on KATS Auto

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I found Kay and Terry to be very helpful at all times, thank you! SC on KATS Auto

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Service was friendly, and it was good to get consultation and full description of what was happening along the way. LD on KATS Auto

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I had a good experience. I didn't feel pressured into doing a service I couldn't afford at the time. ED on KATS Auto

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I was treated in a very professional, efficient and satisfactory manner, thank you! MN on KATS Auto

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I've had the Subaru serviced with KATS for five years now. Always happy with the service (probably the main reason I decided to persist with the car for another year or so). WM on KATS Auto

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Your team was very helpful and pleasant, for a first time customer I will definitely return to KATS while in Brisbane. LA on KATS Auto

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It was really good to find a place that are happy to explain what needs fixing and that is honest about what work is urgent and what work can wait a while. Thank you! EP on KATS Auto

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The team provided great service at short notice. TB on KATS Auto

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I have always received prompt, professional and very friendly service from everyone at KATS Automotive, especially Kay and Terry. AH on KATS Auto

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Your excellent staff do a great job. I initially chose the place because neat and tidy appearance – which means a well run workshop. HB on KATS Auto

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The experience was excellent – efficient and lived up to the very favourable first impressions – exceeded expectations. BT on KATS Auto

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This is possibly the friendliest service centre I have been too! JO on KATS Auto

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I was very impressed with receiving an SMS that the car was ready, overall the store is very presentable. DB on KATS Auto

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Thank you for your honest and personal service. I will certainly be back. Customer on KATS Auto

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I like the family approach and the maturity and understanding of that family approach. Thank you. Customer on KATS Auto

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Great! Car service is excellent! The staff I spoke with were very friendly and helpful, both at booking in for appointment and collection of vehicle. Customer on KATS Auto

 

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Trading Hours: Open Monday to Friday 7:30AM to 5:00PM 

Specialist Car Services